4/27/2023 0 Comments Running repair on drive geniusThat is a serious problem, because if you do not fix that after some time, you get some problems. Try to fix above mentioned error message. Since this is in a TimeMachine snapshot, do I even need to worry about it? Restoring the original state found as mounted. The volume /dev/rdisk7s1 appears to be OK. The volume /dev/risk7s1 was found to be corrupt and needs to be repaired. THe final messages when first aid finishes: When repair finishes it seems happy, but I've run it three times and keep getting warnings. Warning: Cross Check: Count not mark range (418035676 + 32) allocated: Warning: Cross Check: Count not mark range (320563859 + 4) allocated:Īnd calculated foot entry reference count (1) for extent (418035676 + 32) Warning: Cross Check : Mismatch between extentref entry reference count (2)Īnd calculated fsroot entry reference count (1) for extent (320563859 + 4) When I boot into recovery and run first aid, I see these warnings:Ĭhecking snapshot 1 of 6 (com.) For instance, he once helped a 74-year-old woman with her computer, and that device was the only way she could stay in touch with her children and grandchildren in the U.K.Drive Genius DrivePulse keeps telling my the system drive has consistency errors. “So directing anger at the employee isn’t going to get you very far.” In fact, though he admits it sounds sappy, he’s had several experiences as a Genius that were very touching. “No one was ever out for the customer,” he says. In Epperson’s experience, a lot of his fellow Geniuses truly just wanted to help solve customers’ problems. Tech can be very frustrating, but taking that out on Apple Geniuses isn’t going to help you at all. He recommends you run your battery down to at least 20% each week, then fully recharging it. This will launch Diagnostics mode, which can tell you a great deal about what’s going on inside your computer.īattery issue: “Batteries are designed to be discharged and recharged,” says Epperson. Glitchy computer: Shut the system down and then hold down the “D” key while starting it up. (If the app or game has data, make sure to back it up using iCloud or Game Center). If the program continues to act up, delete and reload it. Problematic apps: Double-tap the home button and swipe the app up to quit it. Also, shut it down for at least 30 seconds and restart it to get its processor back and working properly. Once the iPhone has cooled off, use it less often for about a day. What to do after a “thermal event”: Overheating phones are common in summertime. Note: It might take as long as two minutes to work. This will perform a “force” restart of your device. Unresponsive iPhone or iPad: Hold down both the sleep/wake and menu buttons simultaneously. “You’re paid to be the face of Apple, a happy person who’s there to help people solve their problems, and that’s fun, but it’s also draining.”īefore making an appointment, first try these easy possible solutions: To decompress after his shift was over, Epperson would go home, go to his room and not talk to anyone. ![]() Few customers realize that Geniuses have asked “Hi, how are you? Are you having a good day?” maybe a hundred times on any given day. “While everyone thinks of Geniuses as tech people-and they are-it’s also a super-social job,” he says. Secondly, keeping calm can be a challenge. It not only means the problem will take longer to fix, but it also drains the resources of the team. ![]() Firstly, the biggest pressure Geniuses feel is not wanting to make a mistake or misdiagnose a repair. While Epperson loved his time at Apple, he says the job can be difficult for a couple of reasons. “I’ve seen this happen at the Genius Bar where a girl will come in with her boyfriend who’s all ‘I built a computer from scratch one time using a toothpick.’ And you’re like, ‘Cool story! But this is the context of the situation, and these are the tools I have.’” Ultimately, having an outside “expert” hovering overhead will just gum up the process and make your repair take longer. Leave your computer expert friend at homeĮverybody has the boyfriend, the cousin or the uncle who knows everything about computers. “If you own a computer, you need to understand what your data is, and the proper ways to keep that data, should something happen to it.” So whether it’s on an external drive by using Apple’s Time Machine backup feature or remote backup through iCloud, make sure your data is duplicated.Ĥ. Going back to the car analogy, “if you own a car, you do an oil change,” says Epperson. “To be frank, it’s not the responsibility of anyone but you to have protected your data,” he says. In these instances, all the data on the device is lost. Apple users frequently come into the store without backing up their phone or computer’s hard drives, and the only fix to the problem is factory restoring the device. If Epperson had just one tip, this would be it.
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